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Return and Warranty Policy

1. Scope of Policy ErrandWorks.me serves as a third-party platform facilitating connections between customers and vendors (service providers). The return and warranty terms herein apply only to transactions completed via ErrandWorks.me and are contingent upon the type of product or service provided, and the inclusion of any warranties.

2. Product Returns and Warranties

• Products with Warranty: If a product comes with a warranty, the terms and conditions of that warranty shall govern the return process. Customers are advised to refer to the warranty documentation provided by the vendor.
• Products without Warranty: For products not accompanied by a warranty, returns shall be subject to the vendor’s return policy. Customers must directly contact the vendor to initiate a return.

3. Service Returns and Warranties

• Services with Warranty: Services that include a warranty shall adhere to the terms specified in the service agreement between the vendor and the customer. Customers should refer to the service agreement for warranty details.
• Services without Warranty: In the absence of a warranty, service-related issues must be resolved between the customer and the vendor, per the vendor’s terms of service.

4. Third-Party Role ErrandWorks.me acts solely as a facilitator, enabling customers to find and engage with vendors. All interactions and disputes arising from transactions conducted outside ErrandWorks.me shall be resolved between the respective vendor and customer. ErrandWorks.me bears no responsibility for such interactions or disputes.

5. Transaction Completion Transactions may be completed either on ErrandWorks.me or outside the platform. The return and warranty policy applicable will depend on the completion method of the transaction.

Spam and Phishing Awareness

ErrandWorks.me emphasizes the importance of spam and phishing awareness. Customers and vendors are advised to remain vigilant and take the following precautions:

• Email Verification: Always verify the legitimacy of emails purporting to be from ErrandWorks.me or any associated vendors. Official communications will come from our verified domain.
• Avoiding Scams: Do not click on suspicious links or provide personal information in response to unsolicited emails or messages.
• Reporting: Report any suspected spam or phishing attempts to ErrandWorks.me immediately.

Due Diligence

Both customers and vendors are urged to perform due diligence when selecting vendors or accepting projects. This includes:

• Vendor Verification: Customers should verify the credentials and reviews of vendors before engaging their services.
• Customer Screening: Vendors should ensure the legitimacy of customer inquiries and projects before proceeding with transactions.

By using ErrandWorks.me, you agree to adhere to these policies and practices to ensure a secure and efficient experience on our platform.